policies & booking

cancelation

If you need to cancel your appointment you can do so through the confirmation text that was sent to you when booking your appointment. I ask for a minimum of 24hr notice for cancelations, all cancelations with less than a 24 hr notice will result in a charge of 50% of the services that were booked.

no show

If you do not show up to the appointment reserved for you there will be a charge of 50% of the services booked.

late policy

There is a 9 minute grace period after 9 minutes you are considered late and could result in a charge of 50% of the services booked if I am unable to complete the service.

Salon doors lock at 6pm please dial 036 on the call box to the left of the doors so I can buzz you in

Please text 585-664-4774 if you are running late

    1. Hair Length: Make sure that your hair is at least 1/4 inch long.I prefer 2-3 weeks of growth.

    2. Avoid Sun Exposure: Try to stay out of the sun or avoid tanning beds for a few days prior. Sunburned skin can not be waxed.

    3. Pain Management: Consider taking an over-the-counter pain reliever about 30 minutes before your appointment to help minimize discomfort if needed.

    4. Clothing: Wear comfortable, loose-fitting clothing to your appointment. This will help reduce irritation after the wax.

    5. Discuss Sensitive Areas: If you have any specific concerns, such as sensitivity or skin conditions, communicate these with your waxer before the procedure.

    6. Stay Hydrated: Drink water before your appointment to maintain hydration, which can help reduce skin sensitivity.

  • Absolutely! As long as you have tampon or a mensural cup inserted we are good to go. I suggest taking an Advil prior to your appointment as it can be more painful during your time of the month.

  • No hot tubs, saunas, steam rooms, working out, sex, or UV tanning for 24 hrs post wax.

  • Refrain from using any retinoids or exfoliating products for 7-10 days prior to your appointment, as these can increase skin sensitivity and will cause a scab to potentially form.

    Avoid sun exposure or tanning beds for at least 48 hours prior to waxing, as sunburned skin can not be waxed.

    Lastly, stay clear of alcohol or caffeine on the day of your treatment, as these can heighten sensitivity.

  • For the first 24 hours after treatment, avoid water, steam, and heat to allow the lamination set.

    Brush your brows or lashes regularly to keep them neat, and style the brows with a clear gel and or pencil after 24hrs

    Apply castor oil or elleplex serum every night starting after 24hrs of the treament to maintain moisture and brow health.

    After 6-8 weeks we can laminate the brows again, I recommend a wax and tint 4 weeks after the lamination to maintain the brows.

  • I am located inside Sola Salons (2350 Maple Rd, Williamsville, NY). The building has multiple beauty professionals that rent rooms. To find me enter Sola Salons, once inside Sola walk towards the back of the studios when you see suite 13 that's me! Please take a seat if my suite door is closed, and I ask you do not knock as I might be finishing up with my client prior.

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